Concierge/Receptionist - Sopris
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We are a senior healthcare, solution driven company which provides right care.. right place..righttime. Our Mission, Vision and Pillars of Commitment have come from ourcollective personal awareness and professional dedication to the importance ofeach person we serve, each employee we work with, and each business partner wehave. At Wellage we bridge today’s healthcare opportunities with innovativestrategies and solutions.
THE ADVANTAGE OF WORKING WITH US
Engaging Culture - Competitive Pay - GrowthOpportunities - Great Benefits - Family Environment - Payactiv
The Concierge/Receptionist will greet and assist visitors, families, residents; answer telephone, providing information and taking messages as required. Also, this person will open and distribute mail; type, file, stuff envelopes, and handle correspondence. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.
Greet visitors and family members and provide non-confidential information requested
Answer the telephone promptly with "Thank you for calling ________ Assisted Living this is ____________, how may I help you. Then take messages if needed
Express concern and compassion for residents and families
Escort people, if necessary, to resident’s suites and other areas
Assist customers with inquiries, appointments, provide resources, etc.
Open and distribute community business mail
Distribute resident and department manager mail without opening
Type and file correspondence and other information forms and materials
Use and adding machine and calculator
Adhere to and interpret resident’s rights
Adhere to and interpret the personnel policies
Ability to meet deadlines
Ability to organize and prioritize work load
Ability to exercise judgment and display understanding
Work well with people including staff, residents, families
Enjoy working with older people
Demonstrates friendliness and enthusiasm
Have a caring attitude and sincere interest in others
Communicates clearly and effectively
Ability to think quickly on your feet and come up with alternate solutions
Ability to ask great questions
SKILLS AND KNOWLEDGE:
Typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment. Be knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census.
EDUCATION AND EXPERIENCE:
Education: High school diploma or GED required; some college preferred Experience: One-year experience working in office environment preferred
Sitting, bending, stooping
Standing for long periods of time
Lift 20# or less
Repetition of computer and keyboard
Walking up steps, hallways on carpet, concrete, asphalt, linoleum, etc.
Use of small appliances and office equipment
WORK AREA AND ENVIRONMENT:
Office areas and throughout the community
Reports to Sales and Marketing Director or BOM/HR
Wellage is an Equal Opportunity Employer.
- Pay Type Hourly
- Employment Indicator Regular
- Travel Required No