Job Description

The Lodge at Greeley, 4430 24th Street Road, Greeley, Colorado, United States of America Req #3982
Friday, November 5, 2021
WellAge is an established and recognized leader driving high-quality service innovation for seniors and value for our investors. "WellAge" means "aging well," inspiring our focus to create innovative and customer-driven models filled with personalized and meaningful living experiences.

Join our team today! 

Receptionist

The Receptionist will greet and assist visitors, families, residents; answer telephone, providing information and taking messages as required. Also, this person will open and distribute mail; type, file, stuff envelopes, and handle correspondence. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.

KEY RESPONSIBILITIES:

Communication Duties:   

  • Greet visitors and family members and provide non-confidential information requested

  • Answer the telephone promptly with "Thank you for calling ________ Assisted Living this is ____________, how may I help you. Then take messages if needed

  • Express concern and compassion for residents and families

  • Escort people, if necessary, to resident’s suites and other areas

  • Assist customers with inquiries, appointments, provide resources, etc.


Office Duties:     

  • Open and distribute community business mail

  • Distribute resident and department manager mail without opening

  • Type and file correspondence and other information forms and materials

  • Use and adding machine and calculator

  • Adhere to and interpret resident’s rights

  • Adhere to and interpret the personnel policies


TALENT:

Executing

Demonstrates resourcefulness

Ability to meet deadlines

Ability to organize and prioritize work load  

Ability to exercise judgment and display understanding


Relationship Building

Work well with people including staff, residents, families

Enjoy working with older people

Demonstrates honesty

Demonstrates friendliness and enthusiasm

Have a caring attitude and sincere interest in others


Influencing

Communicates clearly and effectively

 

Strategic Thinking 

Ability to think quickly on your feet and come up with alternate solutions

Ability to ask great questions


SKILLS AND KNOWLEDGE:

Typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment. Be knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census.


EDUCATION AND EXPERIENCE:

Education: High school diploma or GED required; some college preferred                                                   Experience: One-year experience working in office environment preferred

PHYSICAL DEMANDS:

  • Sitting, bending, stooping

  • Standing for long periods of time

  • Lift 20# or less

  • Repetition of computer and keyboard

  • Walking up steps, hallways on carpet, concrete, asphalt, linoleum, etc.

  • Use of small appliances and office equipment


CLASSIFICATION:

  • Non-Exempt


WORK AREA AND ENVIRONMENT:

  • Office areas and throughout the community


OTHER:

  • Wellage is an Equal Opportunity Employer

  • COVID Vaccine or Qualifying Exemption Required



ACCEPTANCE STATEMENT

The above reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.



Wellage is an equal opportunity employer.

Other details

  • Pay Type Hourly
  • Employment Indicator Regular
  • Min Hiring Rate $13.00
  • Max Hiring Rate $15.00

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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